ExploroLab

Terms of Service

Last Updated: November 6, 2024

1. Acceptance of Terms

By accessing or using Exploro® Lab's website and services, you agree to these Terms of Service ("Terms"). If you disagree with any part of these terms, please do not use our services.

2. Service Description

Exploro® Lab provides:

  • At-home medical testing kits
  • Online kit registration
  • Sample collection instructions
  • Customer support

3. User Accounts

3.1 Registration

  • You must provide accurate information
  • Keep login credentials secure
  • Notify us of unauthorized access
  • Must be 18 or older to use services

3.2 Account Responsibilities

  • Maintain accurate contact information
  • Follow sample collection instructions
  • Ship samples promptly and properly
  • Review results carefully

4. Test Kit Usage

4.1 Ordering and Registration

  • Kits must be registered before use
  • Follow all provided instructions
  • Use within specified timeframes
  • Ship samples using provided materials

4.2 Sample Collection

  • Follow all instructions carefully
  • Use appropriate safety measures
  • Package samples according to guidelines
  • Ship within designated timeframes

5. Payment Terms

  • Prices are as listed on Amazon
  • Additional fees may apply for special services
  • No refunds on used test kits
  • Shipping fees are non-refundable

6. Medical Disclaimer

  • Results are not a medical diagnosis
  • Consult healthcare providers for interpretation
  • Not a substitute for professional medical advice
  • Emergency conditions require immediate medical attention

7. Limitations of Liability

We are not liable for:

  • Improper sample collection
  • Shipping delays or damage
  • Inaccurate user-provided information
  • Technical issues beyond our control

8. Intellectual Property

  • Website content is our property
  • Trademarks and logos are protected
  • No unauthorized use permitted
  • User feedback becomes our property

9. Termination

We may terminate services for:

  • Violation of these Terms
  • Fraudulent activity
  • Misuse of services
  • Non-payment

10. Changes to Terms

We may modify these Terms:

  • Changes posted on website
  • Effective immediately upon posting
  • Continued use implies acceptance
  • Regular review recommended

11. Governing Law

These Terms are governed by [State] law:

  • Disputes resolved in [State] courts
  • Arbitration for certain disputes
  • Class action waiver
  • Individual claims only

12. Contact Information

For service-related questions:
Email: support@exploroexample.com
Phone: 1-800-EXPLORO
Address: Exploro® Lab, 123 Main St., Anytown, USA